The Position
Roche Diagnostics has a superb opportunity for you to grow your skills whilst directly supporting our customers in the Omagh, Enniskillen and border regions, surrounding areas and being part of the field based Engineering team in Ireland.

The successful candidate will provide frontline support covering electro-mechanical hardware routine proactive/reactive work, technical training, upskilling of customers and ensuring all administration and regulatory documentation is maintained. As the first responder for technical, Applications and IT related issues, you will be expected to build your system understanding around the entire customer solution to include information solutions and applications of the Roche diagnostic products.

Key activities will include troubleshooting and ownership of faults, preventative maintenance, fault related data analysis and generation of reports to improve efficiency across Roche’s product portfolio.

You will ...