Field Service and Technical Advising Specialist

Industry Focus Group : Freight Service Operations

Business Segment : Wabtec South Africa Technologies

Job Function : Service

Job Family : Field Services and Maintenance

Band : Grade

Responsibilities

• Provide guidance with customers to ensure all the required tools are available.
• Provide recommendations on the maintenance material requirements.
• Provide job training on locomotive systems and product safety.
• Provide guidance on how to use Wabtec digital & mechanical tools.
• Advice & coaching during troubleshooting of faults and diagnosis.
• Advice & coaching during scheduled maintenance.
• Perform failure root cause analysis.
• Analyze failure trends using collected locomotive data.
• Ensure environmental health and safety awareness during repairs and maintenance.