Full-time Company Description

Vision Elevators

Job Description

PLEASE READ THE JOB SPECS BEFORE YOU APPLY - YOU MUST HAVE EXPERIENCE IN THE LIFT INDUSTRY

We inspire our colleagues to act as Entrepreneurs in their roles by injecting passion, enthusiasm, and drive whilst taking responsibility for their overall contribution to deliver the wider business objectives. Keeping our Colleagues Safe is at the heart of everything we do, and we are a business which has unique engineering capabilities, providing full lifecycle support for urban mobility, and vertical transportation.

Role and Responsibilities

Service monitoring process

Monitor call-out rate on jobs and resolve sick units on the different routes.

Monitor daily/weekly repeat calls to identify sick units and ensure resolution.

Verify if callbacks are chargeable or not based on the technician's opinion

Monitor units on shutdown report and assist in resolution to ...