The Field Engineer is responsible for identifying, investigating, and resolving operational issues associated with IoT network equipment and sensors, with a strong focus on
radio frequency (RF) communications
and
mesh network performance . This role bridges back-office systems and field deployment, ensuring reliable device communication, robust wireless connectivity, and successful implementation of smart metering and smart grid initiatives. Key Responsibilities: Investigate operational issues by performing system checks and validations to determine whether field diagnosis is required. Conduct on-site investigations of
radio communication equipment and sensors
to perform root cause analysis and implement corrective actions. Provide on-site technical assistance to troubleshoot and resolve any issues on RF equipment, communication interfaces, and software applications. Create work orders and service tickets to ensure remedial works are completed within service levels. Esca...