The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.
What you’ll need to bring to the role & Experian - Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers
- Carrying out proper investigation, analysis and observation of house visited
- Maintain accurate records of all collection activities and client interactions
- Updating the office immediately on information obtained on house visits
- Attending urgent or impromptu meetings held in the office
- Collaborate with the internal team to improve collection strategies and processes
- Achieving collection targets driven by corporate goals