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Field Applications Engineer

Company

MarkJames Search

Location

Wokingham, United Kingdom

Type

This is a full time, permanent position working on a hybrid basis, with the requirement to be in the office, 2-3 days per week. This role will involve traveling as required. Our client offers excellent remuneration and benefits package Please apply online for consideration.

Job description


Our client, a global telecommunications company, is currently hiring for a Field Applications Engineer to provide professional technical and project management support for service provider and distribution partners in a timely manner.


Responsibilities

  • Technical support of all SP accounts and SP distribution partners (2nd / 3rd Line)
  • Customer onsite support for technical issue replicating, debugging and real life testing
  • Provide support to the WEU Sales Team in the form of pre-sales, and attend customer sites where and when appropriate
  • Develop and deliver technical training to customers, partners and other members of the team. Both onsite and internally
  • Testing and evaluating new products including but not limited to: CPE/GPON/XGSPON/COE/LTE/5G/FWA product lines and firmware releases
  • The ability to discuss with Product/Project Managers to come up with reasonable/f...

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