Responsibilities

• Work closely with the sales departments to collaborate with sales and visit customers;
• Provide effective frontline technical support for customers regarding BMK’s services;
• Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth;
• Coordinate service processes and provide effective technical guidance to customers;
• Provide technical support to the marketing and sales departments;
• Assist the sales team with pre‑sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on‑site activities in the relevant territories;
• Monitor the competition and market development and report findings back to internal teams;
• Perform other tasks as needed to achieve company goals.

Requirements

• Ph.D. background in Life Sciences, Biochemistry,...