Being in charge of his/her own section & to provide prompt and courteous F&B service to the Restaurant guests.
Key Roles & Responsibilities
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
Serve and clear food and beverage items in an unobtrusive and professional manner
Utilize the POS system to ring up sales, print checks
Carry trays, bus and reset tables with linen, china, glass and silver
Ascertain guests’ satisfaction and handle solvable problem which may arise, informing a manager of the problem and how it was resolved
Follow cash and credit card procedures according to the guidelines of the accounting department
Maintain a clean, neat and orderly restaurant throughout service
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