We are looking for a hands-on and customer-focused Outlet Manager to oversee the daily operations of our family-friendly KTV outlet. The ideal candidate will be responsible for ensuring smooth outlet operations, delivering excellent customer service, managing staff performance, and driving overall business results.

If you have strong leadership skills, enjoy working in a fast-paced hospitality environment, and are passionate about creating memorable experiences for guests, we would love to hear from you.

• Manage the day-to-day operations of the outlet and ensure smooth service delivery
• Lead, supervise, and motivate the outlet team to achieve operational excellence
• Ensure high standards of customer service and guest satisfaction
• Handle customer feedback, complaints, and service recovery professionally
• Manage staff scheduling, attendance, and manpower planning
• Conduct...