Description

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Working closely with the Business Growth & Development Manage, the Senior Relationship Officer SME will ensure implementation of sales & business growth strategies and at the same time ensure quality of the MSME book. The holder will identify business growth opportunities, acquire clients in area of jurisdiction, provide support first through Faulu Business Account opening, manage daily utilization towards future lending and build a sizeable portfolio in both deposits & MSME ensuring excellent client experience.

1. KEY TASKS AND RESPONSIBILITIES

KEY MEASURABLE GOALS

Achievement of quality portfolio to meet targets <3 % for above 30 days and nil for below 30 days.

Timely loan recovery and follow-ups to minimize delinquencies and improve portfolio health.

Client acquisition, increase rate of MSME loan uptake and relationship management.

Increase revenues through cross selling of other bank pr...