3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易（上海）有限公司
Location
Xi'an, China
Type
Full time
Description
/Preferred Qualifications
#Responsibility
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Represents the company to the customer and assumes accountability for customer satisfaction with service.
Assures operational quality of system equipment.
Coordinates actions with customers to minimize down time.
Providing assistance to Installation Engineers and junior engineer in resolving problems.
Engage, communicate and co-work with Product Support Organization on escalated technical matters.
#Qualification
Proficient in the English language.
Strong computer skills with Windows base application, Excel / power point, and network function / database related.
BS/MS major in Mechanical, Electrical/ Electro-optical, Controlling Engineering, or other ...
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