Become the Valet Parking Supervisor at Fairmont Chateau Laurier in vibrant Ottawa. Manage the valet team, ensuring guests receive superior service and efficient vehicle handling.
In this pivotal role, you'll oversee the operations of the Valet Parking Office, focusing on guest satisfaction and managing cash transactions. Your leadership will contribute to training valet attendants, resolving guest concerns, and maintaining vehicle security protocols. Building a relationship with your team and guests is vital to the role.
Key Responsibilities:
• Greet guests and oversee valet service
• Maintain balanced cash and transaction records
• Manage and train valet staff on policies
• Ensure compliance with security measures for vehicles
• Address guest needs and complaints efficiently
Requirements:
• Experience in supervisory roles preferred
• Excellent organizational and communication skills
• Proficient in relevant software and systems
• Valid driver’s lice...