Job Title: Exports Customer Experience Senior Assistant Manager
Business Function: Supply Chain
Business Unit: Personal Care
Fixed Term: 6-8 Months
Main Job Purpose
The Exports Customer Experience Senior Assistant Manager is responsible for ensuring stable export operations and maintaining high service levels for both PC and B&W business units. This role oversees export customer service concerns, ensures 100% OTIF delivery of export innovations, and manages export demand planning.
Responsibilities
Oversee the achievement of Exports Customer Service KPIs (ICDOT).
Manage a team of Exports Customer Service Executives responsible for supportability planning and innovations in Export markets.
Ensure smooth operations in the export distribution process (Distribution Requirements Planning) to deliver high levels of customer service to Export markets.
Provide transparency on ...
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