Introduction

Are you a friendly, organized, and patient-focused individual with a passion for making people feel welcome?
We’re seeking a dynamic receptionist to join our busy vibrant team.

Duties & Responsibilities

Candidate to have knowledge of reception duties within a medical practice, ICD10 coding, doctor patient confidentiality and how to create a good patient experience.

• Greet and welcome visitors with a warm and professional demeanour
• Answer and direct incoming calls with enthusiasm and efficiency
• Efficient diary and appointment management
• Capturing patient information timeously and accurately
• Collection of payments and receipting
• General administrative tasks
• Collaborate with various departments to ensure seamless communication
• Handle inquiries from patients and provide accurate information
• Maintain a tidy and inviting reception area