TheExperienceDesignLeadwill leada multidisciplinary designteamwithin Manulife Life Insurance Company, Singapore (MLS)covering UX/UI and Service Designandtranslatinginsights into human‑centred, innovative products, services, and end‑to‑end experiences across digital and operational touchpoints.
Position Responsibilities Design Strategy, Standards & Governance - Establish UX/UI and Service Design strategywithin MLS; align local initiatives with regional/global design standards and design system.
- Build andmaintainlocal libraries that complement the overarching design system; contribute market-specific patterns and insights.
- Influence and gain consensus across diverse stakeholdersto align to design standards, especially when priorities compete.
Portfolio, Project & Capacity Management - Own portfolio planning and resourcing; forecast capacity, assign work, and track delivery against deadlines, budget, and qualit...