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Executive/Senior Executive, Quality Assurance

Company

SATS Ltd.

Location

singapore, Singapore

Type

Full-time

Job Description
  • Execute on‑site quality assurance activities, including audits, inspections, walkthroughs, and compliance checks, to verify adherence to approved SOPs, manuals, and internal controls.
  • Validate SOPs, manuals, and work instructions under real operating conditions by assessing actual practices against documented procedures, identifying gaps, and escalating findings with clear, actionable feedback.
  • Support the development, review, and continuous improvement of SOPs and operational manuals by providing ground‑level observations, audit evidence, and validation inputs in close coordination with process owners.
  • Conduct incident investigations and Root Cause Analysis (RCA) in partnership with operations teams, ensuring conclusions are factual, evidence‑based, and clearly documented.
  • Draft, track, and follow up on corrective and preventive actions (CAPA), verifying effective implementation and ensuring actions adequately ad...

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