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Executive/Senior Executive-Operations Management (Parameter and System)

Company

Industrial and Commercial Bank of China (Malaysia) Berhad

Location

kuala lumpur, Malaysia

Type

Full-time

System Configuration

  • Set up and update system parameters (settings) based on business needs.
  • Fix system issues, propose quick solutions, and escalate complex problems.
  • Run tests for new updates, document changes, and keep backups secure.

Project Management

  • Manage projects like system upgrades, branch expansions, or process improvements.
  • Create proposals for system enhancements and get management approval.
  • Train or guide branch and head office staff on how to use new systems and procedures.

Operations Support

  • Answer branch questions about daily operations, systems, or procedures.
  • Develop and review manuals for branch staff.
  • Assist set up systems and processes for new branches.

System Improvements

  • Find ways to enhance systems and procedures for optimize performance.
  • Work and collaborate with tech teams ...

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