SearchEuropeanJobs.com

Executives-Customer Care Voice-Inbound

Company

ExlService Holdings, Inc.

Location

, , philippines, Philippines

Type

Full-time

  • Locations PH Quezon C63 (Work From Office)
  • Job Role Customer Care Voice-Inbound
  • Experience (In Years) 0-3

Job Description

  • Generic candidate requisition for all BPO requirements in MOA.

Responsibilities

  • Interact with customers and provide them with information and assistance.
  • Create, manage, and drive closure on service requests.
  • Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.
  • Typically handles straightforward problems/issues and refers more complex issues to senior staff.
  • Provide excellent customer service by focusing on providing a great experience.

Qualifications

  • With at least one (1) year international voice BPO experience
  • Good or above average English communications ski...

★ Ready to Start Your European Career?

Take the next step and apply for this exciting opportunity

Apply Now