Ensure smooth day-to-day operations of a clinic (or cluster of clinics).
Develop and establish business and operational plans and goals in line with company's policies and directions.
Work closely with the Clinic Coordinators and Cluster Manager to ensure assigned tasks and assignments are carried out by clinic staff.
Lead and motivate the team of clinic staff to achieve patient delight.
Ensure that company policies and procedures are streamlined and followed throughout clinic(s) and feedback to management on issues on ground level.
Manage clinic, manpower resources and operating cost effectively.
Work closely with Corporate Services to resolve any client feedback on operational issues on medical services provided.
Ensure that service and care standards are adhered to by the clinic staff and doctors, and take necessary corrective actions should there be any discrepancies.
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