Job Specification - Events Assistant & Customer Service

Job Title: Events Assistant & Customer Service
Reporting to: Head of Conferences & Events
Contract dates: Temporary role between 24 June - 24 September 2026
Pay: £15-£16 per hour
Hours: 2-3 days per week (09:30 - 17:30)
Location: Hybrid - remote working plus visits to London HQ in Victoria

Overview

We are seeking a highly organised and proactive Events Assistant to support a busy Conferences & Events team in the delivery of a large-scale autumn conference. This is a varied role offering exposure across event operations, customer service, and administration.

Key Responsibilities

Customer Service
Act as a key point of contact for event attendees
Handle enquiries via email, phone, and video calls
Registration Management
Support registration process using systems such as EventsAir and CRM platforms
Assist attendees requiring one-to-one support
Adm...