Job Description

Ngā kawenga | Key responsibilities

In this role, you will:

Security and access control

• Manage entry points including ticket verification, visitor identification, and security screening to ensure only authorised access to venues and restricted areas

• Monitor and manage crowd movement and density to ensure safety, direct pedestrian flow, and support parking and vehicle access control

• Conduct regular patrols of event areas, including restricted and backstage zones, to identify hazards, unauthorised access, or inappropriate behaviour

Incident response and customer service

• Respond promptly to incidents, accidents, or safety concerns, and document and report all incidents accurately and in line with procedures

• Provide directions, assist patrons with seating and facilities, and act as a helpful and approachable point of contact during events

• Support emergency responses in...