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ESIS Claims Vice President

Company

CHUBB

Location

Cheektowaga, United States

Type

Regular - Full time

KEY OBJECTIVE:
Responsible for overseeing claim activities for the Mid-Atlantic workers’ compensation regional operation, ensuring quality and timely claims service in a cost-effective and equitable manner. Implements quality plans, monitors outcomes, and recommends corrective actions. Provides technical oversight, including managing the claims process and supporting the resolution of account-related issues.

ROLES & RESPONSIBILITIES

  • Support the management of the Monthly Quality Self-Review Process.
  • Assist with audits on Performance Guarantee Accounts, track trends, and help develop and implement proactive action plans to ensure compliance with Performance Guarantees.
  • Utilize Excel proficiency to identify and analyze trends, collaborating with the claims department to address findings.
  • Assist with completion of internal self-audit compliance reviews.
  • Help coordinate monthly penalty log updates and staffing reports.
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