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$45.00/hr - $50.00/hr
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EPIC EHR Helpdesk Shift Lead
REMOTE
1 year Contract
2nd Shift (3PM EST – 11:30 PM EST)
Position Summary
The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift.
The Shift Lea...
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