Purpose of the role

This role supports the IT Compliance & Governance Manager by ensuring secure, compliant, and efficient IT operations across Laminar. It requires an experienced professional capable of resolving all types of IT issues, providing helpdesk support, maintaining ISO 27001 compliance, and improving governance processes. The position offers growth potential, including stepping in for the IT Manager when needed, as the IT function expands beyond ISO 27001 accreditation.

Top objectives

• Provide daily support for helpdesk issues, ensuring timely resolution and high user satisfaction.
• Improve integration and efficiency across IT tools and systems.
• Proactively contribute insights to enhance the team’s overall IT and security posture.
• Demonstrate leadership potential and a commitment to continuous professional growth.

Top 5 responsibilities

• Provide advanced helpdesk support – Res...