The Enterprise Value Management Manager will drive the delivery incremental revenue every year while creating insights on sales opportunities in support of the sales teams.

Key to this role will be to understand day to day performance, to develop strategic initiatives to control spend whilst delighting customers. The role entails executing the ‘Next Best Action’ Strategy which is to upsell and create value in the enterprise base, as well as lead generation that will be followed up by the sales team. In addition, the candidate will own, amend, and monitor key customer management frameworks that will ensure customers across different segments are touched in the right way and the right times. He/She will be responsible for analysing and interpreting data to support management in long- and short-term decision making and to ensure accurate reports are available for the various related EVM KPIs.

More importantly, the candidate will be responsible for retention activities a...