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Enterprise Executive Services Specialist

Company

Confidential

Location

not indicated, or, Singapore

Type

FullTime

Description

THIS IS A WORK-AT-HOME OPPORTUNITY!!

The Enterprise Executive Services Specialists plays a key role in the development, achievement, and maintenance of a service reputation for consumers & VIP customers. Providing consistent, courteous, efficient, and timely customer care delivered in a prudent financial manner which benefits customers, shareholders, and the company.

MAIN DUTIES:  

  • Establish and nurture relationships with all our customers. Communicates with escalated customers and resolves issues according to the company guidelines. Interact daily with VIP customers, supervisors, managers and Executive Management
  • Communicates to supervisors any follow up concerns with the vendor relations/florist relations teams in regard to order escalations.
  • Role model of professionalism while providing uncompromising customer service. This role requires skills and behaviors that gain commitme...

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