At parcelLab, we help leading retailers turn post‑purchase moments into experiences customers remember, and come back for.

Our platform is used by brands like John Lewis, AllSaints, Yeti, SharkNinja and IKEA to power post‑checkout communication, drive retention, and build long‑term loyalty.

We’re hiring an Enterprise Account Executive to join our EMEA sales team (UK‑based, London preferred). This is a true enterprise role: complex sales cycles, senior stakeholders, and high‑value deals with some of the most sophisticated retailers in the region.

The role

You’ll own a set of strategic enterprise accounts and run end‑to‑end, value‑led sales processes — from early discovery through to close.

Engage in high‑impact multi‑threaded opportunities with senior stakeholders across CX, e‑commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.

This is a role for someone who l...