We’re looking for a motivated and skilled individual to support the delivery of high-quality enforcement and compliance activity across the Revenues and Benefits Service.

Key responsibilities

• Carrying out billing, collection, recovery and enforcement activity for council tax and business rates
• Applying legislation, including the Taking Control of Goods Act 2013, to ensure safe and compliant enforcement
• Managing a varied caseload, planning and prioritising work to meet tight deadlines
• Negotiating payment arrangements using persuasive and influential communication skills
• Building and maintaining effective working relationships with colleagues, customers, and stakeholders
• Providing clear, professional verbal and written communication to a diverse range of people
• Ensuring all activity aligns with the Council’s Equalities and Health & Safety policies

Qualifications and requirements