The RMA Specialistis responsible for advanced troubleshooting, testing, and repair of returned high‑reliability electronic products. The role includes performing failure analysis, supporting root‑cause investigations, generating reports.

Responsibilities

· Perform diagnostics, testing, and component‑level repair of returned units per work instructions and quality standards.

· Prepare failure analysis reports for internal and customer use.

· Collaborate with Engineering, QA, and Production to resolve recurring issues and improve processes.

· Lead and train RMA technicians and monitor team performance/metrics.

· Ensure on‑time repair schedules and maintain accurate, audit‑ready documentation.

· 4+ years’ experience in troubleshooting/repair in production or engineering environments.

· Associate degree or equivalent experience.

· Strong diagnostic skills, organizational abilities, and leadership...