Technician
Elk Grove Village, IL, US

Salary Range: $24.72 To $24.73 Annually

DESCRIPTION:

An EDM Customer Support Technician will function as a machine operation instructor in a classroom/lab environment for current Mitsubishi EDM & Sinker machines. Travel to customer job site and troubleshoot process, throughput, accuracy and surface quality issues on all versions of Sinker/EDM products sold by MC Machinery Systems. While primarily these can be resolved by technology or program manipulation, occasionally machine repair or alignment will be necessary. This role will also be exposed to install and service work to help train and bring a deeper understanding of the machine tool.


ESSENTIAL RESPONSIBILITIES:

· Follow-up and verify machine installations/alignments.

· Provide customer support via telephone on application and operation issues.

· Solving machine problems at customer sites in an effort to improve/enhance the...