Employment Type:

Shift:

Description:

Performs clerical duties that support the daily activities of nursing units. Works cooperatively with the nursing staff and

other health team members to enhance quality patient care and patient satisfaction. Adheres to MercyOne's

performance expectations and performs all defined services and other related duties in accordance with the mission,

vision and values of MercyOne.

ESSENTIAL FUNCTIONS

• Acts as receptionist and assists in-patient care delivery when appropriate.
• Answers telephone calls promptly and politely and answers questions as appropriate.
• Ensures that accurate messages reach appropriate parties.
• When nursing staff not available, responds to patient call/emergency lights if possible.
• Politely greets patients, visitors, physicians and other health team member...