Support the daily administrative and operational activities of the eCommerce Warehouse, ensuring accurate and timely processing of customer orders across Brand.com, marketplaces and other digital sales channels.
Key Responsibilities
Process customer orders through ERP, CMS and marketplace platforms while ensuring order accuracy and timely fulfilment.
Verify order details, delivery information and special requests, prepare shipment bookings, generate shipping documentation, and print airway bills, packing lists, gift card messages and product labels.
Maintain operational records and reports, coordinate with HQ teams, logistics partners and internal stakeholders, and support shipment tracking, investigations and inventory verification activities.
Assist in maintaining SOPs, work instructions and process documentation while identifying and escalating operational issues where necessary.
Pro...
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