About the role

We’re looking for an eCommerce Operations Lead to join our Product Success team and take ownership of the end-to-end configuration and execution of our registration platform. If you thrive in fast-paced environments, enjoy solving complex operational challenges, and want to make a tangible impact on digital customer journeys, we’d love to hear from you.

As the eCommerce Operations Lead, you’ll oversee the configuration and delivery of our online registration platform for global events. This role combines technical operations, team leadership, and project management to ensure every registration journey is accurate, timely, and aligned with stakeholder expectations. You’ll manage a distributed team, allocate work, oversee timelines, and act as a key escalation point for internal product teams and business units. This is a critical role in ensuring our events run smoothly and our digital platforms deliver exceptional user experiences.

Responsibilit...