Offer technical, functional and product integration support to merchant partners to get their checkout page, mobile app, IVR, CRM systems, etc. integrated with RAKBANK's Payment Gateways and other web/mobile-based acquiring products seamlessly and error‑free.
Provide technical pre‑sales support by accompanying the product sales team to meetings with prospects. This typically involves giving presentations to prospective and existing clients, providing product demonstrations, and using whiteboard sessions, all with a focus on maintaining a sales‑oriented approach.
Deliver training sessions to colleagues and clients on the use of bank's Payment Gateway products.
Provide proposal support to the sales team to accurately determine the feasibility, cost and time implications when responding to customer proposals for large relationships.
Gather and accurately document business and technical requirements from customers.
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