The main purpose of the Duty Manager at La Residence is to manage and control the daily operations of the hotel, to ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company – To give our guests a complete experience and a perfect stay.

MAIN DUTIES & RESPONSIBILITIES Provide a warm and professional welcome to guests upon arrival. Ensure smooth and efficient check-in and check-out processes. Offer personalised concierge services and anticipate guest needs. Guide site inspections and escort guests around the property. Build and maintain strong relationships with guests Conduct regular room inspections for cleanliness and readiness. Co-ordinate with housekeeping for timely room readiness and turn-down services. Communicate guest movements to housekeeping. Address any maintenance issues promptly Oversee breakfast, lunch, afternoon tea, and dinner services. Ensure the restaurant runs smoothly during all service periods. Maintain k...