Mercier Consultancy is excited to offer Dutch/Flemish Speaking Customer Support positions with paid relocation to Sofia. This opportunity is perfect for individuals fluent in Dutch or Flemish who are looking to start a rewarding career in customer support while experiencing life in a vibrant European city. As part of our dynamic team, you will assist Dutch/Flemish-speaking customers, ensuring their needs are met with professionalism and efficiency.

Key Responsibilities

• Provide excellent customer support to Dutch/Flemish-speaking clients via phone, email, and chat.
• Address customer inquiries and issues related to products and services with professionalism and accuracy.
• Resolve complaints swiftly while maintaining a positive customer experience.
• Maintain detailed documentation of all customer interactions.
• Work collaboratively with internal teams to enhance service delivery and customer satisfaction.
• Stay updated on pro...