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Dutch Technical Customer Advisor,Lisbon, Portugal

Company

Confidential

Location

Lisboa, Portugal

Type

Full time

Description:
  • Provide customer support in Dutch via phone, email, and chat.
  • Assist customers with technical issues, product inquiries, and pre-sales questions.
  • Troubleshoot and resolve customer concerns efficiently.
  • Escalate complex cases and collaborate with technical teams when needed.
  • Accurately document customer interactions and maintain internal ticketing systems in English.
  • Deliver exceptional customer experiences while representing a leading global technology brand.
  • Contribute to customer satisfaction and continuous service improvement.

Requirements:
  • Native-level Dutch (C2).
  • Good English skills (B2 or higher).
  • High school diploma or equivalent.
  • EU citizenship, valid EU work authorization, or Portuguese citizenship.
  • Clean criminal record.
  • Willingness to relocate to Lisbon/Porto

Offer:
  • Option...

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