Position: Customer Support Representative

Location: Malaga, Spain

Employment type: Full-time

DUTIES AND RESPONSIBILITIES

• Handle incoming contact from customers via phone and mail
• Assist customers and deal with customer complaints promptly and effectively
• Be the first point of contact - resolve customer queries and related requests
• Ensure clients receive the highest level of service at any moment given

REQUIREMENTS

• Native/fluent in Norwegian (C1), both oral and written. Fluent in English (at least B2 level)
• Prior working experience in customer service/support is considered as an advantage
• Previous experience from the banking sector/a credit institution (primarily from the Nordic countries) is considered as an advantage
• Excellent communication skills
• Resourceful and stress resilient personality that can adapt and remain calm in all situations...