Position: Customer Support Representative
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Location: Malaga, Spain
Employment type: Full-time
DUTIES AND RESPONSIBILITIES
Handle incoming contact from customers via phone and mail
Assist customers and deal with customer complaints promptly and effectively
Be the first point of contact - resolve customer queries and related requests
Ensure clients receive the highest level of service at any moment given
REQUIREMENTS
Native/fluent in Norwegian (C1), both oral and written. Fluent in English (at least B2 level)
Prior working experience in customer service/support is considered as an advantage
Previous experience from the banking sector/a credit institution (primarily from the Nordic countries) is considered as an advantage
Excellent communication skills