SearchEuropeanJobs.com

Dutch Speaking Junior Customer Support in Porto

Company

Confidential

Location

Porto, Portugal

Type

full time

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in Dutch, ensuring all communications are clear, friendly, and professional.
  • Assist customers with product-related questions, order processing, returns, and general inquiries about our beauty products.
  • Troubleshoot and resolve customer issues efficiently, aiming for a first-contact resolution whenever possible.
  • Maintain accurate records of customer interactions, feedback, and resolutions in our CRM system.
  • Collaborate with team members and other departments to improve customer satisfaction and address common issues.
  • Stay up-to-date with product knowledge and industry trends to provide informed support to customers.
  • Participate in training and development programs to enhance your skills and knowledge of our product offerings.

Requirements:

  • Fluent Dutch speaker

★ Ready to Start Your European Career?

Take the next step and apply for this exciting opportunity

Apply Now