Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Support Representative in our Food Delivery Service Department for one of our clients! In this dynamic entry level role, you will be the first point of contact for our Dutch-speaking customers, assisting them with their inquiries, ensuring a seamless food delivery experience, and providing the highest standards of service.

This position is ideal for individuals who are passionate about customer service and enjoy working in a vibrant environment. If you thrive on helping others and have an interest in the food industry, we invite you to apply!

Responsibilities

• Handle customer inquiries in Dutch via phone, email, and chat
• Assist customers with questions related to orders, delivery status, and menu options
• Accurately document customer interactions and resolutions in our CRM system
• Collaborate with internal teams to address and resolve any service or d...