Team Manager - Customer Service Dutch Market

Surgo Cape Town, Western Cape, South Africa Full-Time Customer Service

About this position

Contract: 6 Months |Cape Town | Office-Based

We are currently recruiting for an experiencedTeam Managerto join a dynamic customer services environment supporting the Netherlands market. This role is ideal for a strong people leader with a passion for operational excellence, team development, and continuous improvement.

Role Overview
The Team Manager is responsible for building and leading a high-performing, people-focused team culture that drives quality, engagement, and results. You will play a key role in translating business objectives into actionable team plans, ensuring operational targets are consistently achieved while fostering a positive and productive work environment.

Key Responsibilities
1. People Management & Development
Lead, coach, and devel...