Overview

We are seeking a Dutch/French Speaking Customer Service professional to join a team in the Energy & Natural Resources industry. This permanent role is based in Motherwell and requires excellent communication skills to provide outstanding support to customers.

Client Details

The employer is a small-sized organisation operating in the Energy & Natural Resources industry. They are committed to delivering exceptional services to their customers and fostering a professional and supportive workplace environment.

Responsibilities

• Respond promptly and professionally to customer inquiries in both Dutch and French.
• Provide accurate information about products and services to customers.
• Resolve customer complaints efficiently while maintaining a positive relationship.
• Update and manage customer accounts accurately in the system.
• Collaborate with internal teams to address customer queries effectively. <...