Full job description

The Drive-Thru Director is responsible for leading all aspects of drive-thru operations to deliver fast, accurate, and remarkable service. This role focuses on optimizing the speed of service, order accuracy, and team performance while creating efficient systems and workflows. The Drive-Thru Director develops and coaches leaders, ensures strong execution during high-volume periods, and drives continuous improvement in key performance metrics. They play a critical role in maximizing throughput, growing sales, and creating a high-energy, guest-focused culture aligned with Chick-fil-A’s standards of excellence. The Drive-Thru Director will be a leader that has an insatiable desire to build our drive-thru to compete among the best in the world and not settle for anything less.

Drive-Thru Director Responsibilities

• Lead and oversee all Drive-Thru operations to ensure fast, accurate, and friendly...