Job Summary You will manage project documentation and technical drawings for precast concrete components, handle customer dimensional and profile complaints, and support reporting and presentations to ensure project and departmental goals align with corporate objectives. Responsibilities Process new enquiries by preparing and submitting product drawings and bills of material to support project initiation. Manage awarded projects by producing and submitting detailed shop drawings, final material extracts, and related documentation to ensure project accuracy. Investigate and resolve customer complaints related to dimensional and profile issues to maintain quality standards. Prepare clear, well-organized technical reports and presentation materials to communicate project status and technical information effectively. Participate actively in internal meetings to collaborate with team members and align project objectives. Drive achievement of departmental and individual goals in alignment wi...