Additional Considerations (if any):At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Service ManagerDepartment: GroceryFLSA : Non-ExemptGeneral Function :Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Performs as a leader and role model and maintains positive employee relations.Supervises and coordinates the activities of employees or performs the work of all job levels.Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations:Accountable and Reports to: District Store Director, Store Manager, Center Store Manager, and Fresh Foods ManagerPositions that Report to you: All positions except those listed above or designated by the District Store Director or Store ManagerPrimary Duties and Responsibilit...