Kia ora!
When travel plans change, the way we respond matters. As a Disrupt Communication and Recovery Specialist, you’ll help shape the customer experience during some of the most challenging moments in their journey.
This 12-month secondment offers a unique opportunity to build deep operational knowledge, strengthen your communication expertise, and work at the heart of the airline during critical moments.
You’ll play a crucial role in supporting our customers and protecting the integrity of our operation. You’ll be the calm voice behind our communications during delays, cancellations and large-scale operational events, making sure customers have the right information, at the right time, delivered with empathy and clarity.
This role is ideal for someone who thrives in fast-paced, unpredictable environments, can make confident decisions under pres...
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