Responsibilities

• Maintain synchronization between Production & DR environments for payments products, ensure changes /configurations implemented in Production are simultaneously implemented in DR environment.
• SOP creation as per Industry best standards for week long True Failovers, ensuring Customer can run their business seamlessly from DR environment for a week.
• Ensure Documentation (Deployment Diagrams, internal and client facing runbooks) are timely updated, maintained and Peer reviewed.
• When Production/UAT issues reported by the Client and/or Implementation team are addressed within acceptable timelines ensure the same changes are implemented in DR simultaneously.
• Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
• Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implem...