Join a dedicated team as a Disability Claims Quality Analyst, combining remote and in-office work to enhance quality assessments. This role focuses on auditing disability claims, ensuring adherence to established best practices.
The Quality Analyst is critical for assessing Short-Term and Long-Term Disability claims while maintaining high service-level targets. This position requires a minimum of 3-5 years in Long-Term Disability claims management, coupled with auditing experience. You'll provide evaluations, insights, and suggestions for quality improvement and engage in calibration sessions for consistent application of measures.
Key Responsibilities:
• Conduct quality reviews on disability claims
• Audit new claim decisions for contractual quality
• Meet targets for quality, quantity, and timeliness
• Offer improvement feedback with rationale
• Stay updated on Group Life and Disability practices
Requirements:
• 3–5 years in Long-Term Disability claims mana...