Overview

Join VEBA Direct, a groundbreaking DMHC-approved pilot program in California, as the Director of TPA Operations. This role is your opportunity to lead, scale, and professionalize the operational oversight of our Third Party Administrator (TPA) relationship. You’ll ensure our innovative employer-direct model operates efficiently, compliantly, and better than traditional health plans. How you'll make an impact In this role, you’ll take full ownership of TPA operations, driving vendor performance, compliance, and operational excellence. You’ll lead new client implementations, manage complex projects, and ensure seamless transitions into steady-state operations. By optimizing processes and enabling scalability, you’ll position VEBA Direct for growth and success. You’ll also act as a trusted partner to internal teams, provider medical groups, and external stakeholders, ensuring alignment and collaboration. Key Responsibilities TPA & Delegated Vendor Oversight O...